Terms of Service

Acceptance of terms

These Terms apply to all visitors, clients, and others who access or use our website or services. For specific engagements, a separate consulting agreement may supplement or supersede these Terms where applicable.

Our services

Impossdone provides AI consulting services including, but not limited to:

• AI strategy development and roadmapping
• Technical integration planning and advisory
• Operational scaling and AI governance support
• Workshops, assessments, and advisory engagements

The specific scope, deliverables, timelines, and fees for any engagement will be defined in a separate Statement of Work or consulting agreement entered into between Impossdone and the client.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

Client obligations

In order for us to deliver effective consulting services, clients agree to:

• Provide accurate and complete information relevant to the engagement
• Grant timely access to personnel, systems, and data necessary for the project
• Review and provide feedback on deliverables within agreed timeframes
• Use our services and deliverables only for lawful purposes
• Not misrepresent our advice or deliverables to third parties

Intellectual property

All content on our website — including text, graphics, logos, and design — is the property of Impossdone and is protected by applicable intellectual property laws.

With respect to consulting deliverables:

• Client materials: Any pre-existing intellectual property provided by the client remains the property of the client
• Deliverables: Upon full payment, clients receive a licence to use deliverables produced specifically for their engagement as agreed in the applicable Statement of Work
• Impossdone's methodologies: Our frameworks, tools, and proprietary methodologies remain the intellectual property of Impossdone at all times

Confidentiality

Both parties agree to treat as confidential any proprietary or sensitive information shared during the course of an engagement, including business strategies, technical architectures, financial data, and personnel information.

Confidential information shall not be disclosed to third parties without prior written consent, except as required by law or where the information is already publicly available through no fault of the receiving party.

Specific confidentiality obligations for individual engagements will be set out in the applicable consulting agreement or NDA.

Payment terms

Fees for consulting engagements are as agreed in the applicable Statement of Work or consulting agreement. Unless otherwise agreed:

• Invoices are due within 30 days of the invoice date
• Late payments may be subject to interest at a reasonable rate
• We reserve the right to pause work on overdue accounts
• All fees are exclusive of applicable taxes unless stated otherwise

Expenses reasonably incurred in the delivery of services (travel, accommodation, software licences) will be reimbursed by the client unless otherwise agreed in writing.

Limitation of liability

In no event shall Impossdone be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Disclaimers

Our website and its content are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we endeavour to provide high-quality consulting advice based on the information available to us, we do not guarantee specific business outcomes from our recommendations. Results depend on many factors beyond our control, including client implementation decisions.

AI-related advice reflects the state of the field at the time of engagement; this is a rapidly evolving domain and recommendations may need to be revisited as the landscape changes.

Termination

Either party may terminate a consulting engagement by providing written notice as specified in the applicable consulting agreement. In the absence of a specific agreement:

• 30 days' written notice is required to terminate an ongoing engagement
• Fees for work completed up to the termination date remain payable
• Either party may terminate immediately in the event of a material breach that is not remedied within 14 days of written notice

Sections relating to intellectual property, confidentiality, payment of outstanding fees, and limitation of liability survive termination.

Governing law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or our services shall first be addressed through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, the parties agree to submit to mediation before initiating any formal legal proceedings.

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

Contact us

If you have any questions about these Terms of Service or our practices, please contact us: